{"id":4435,"date":"2023-07-05T20:50:00","date_gmt":"2023-07-05T18:50:00","guid":{"rendered":"https:\/\/cijam.com\/?page_id=4435"},"modified":"2023-07-06T18:57:42","modified_gmt":"2023-07-06T16:57:42","slug":"cijam-sat-servicio-de-atencion-tecnica","status":"publish","type":"page","link":"https:\/\/cijam.com\/pt-pt\/mas-soluciones-cijam\/cijam-sat-servicio-de-atencion-tecnica\/","title":{"rendered":"CIJAM SAT &#8211; Servi\u00e7o de Assist\u00eancia T\u00e9cnica"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#383838&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;11px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/ind_sat.jpg&#8221; title_text=&#8221;ind_sat&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;33px|||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; custom_padding=&#8221;5px||9px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|10px|auto||&#8221; custom_padding=&#8221;||23px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#ad1917&#8243; header_text_color=&#8221;#ad1917&#8243; global_colors_info=&#8221;{}&#8221;]\n<h1>CIJAM SAT &#8211; Servi\u00e7o de Assist\u00eancia T\u00e9cnica<\/h1>\n[\/et_pb_text][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<p><b>O CIJAM SAT &#8211; Servi\u00e7o de Assist\u00eancia T\u00e9cnica permite-lhe gerir eficazmente as notifica\u00e7\u00f5es de assist\u00eancia emitidas pelos clientes: repara\u00e7\u00f5es, avarias, instala\u00e7\u00f5es&#8230;<\/p>\n<p>Uma ferramenta que permite controlar a todo o momento as interven\u00e7\u00f5es efectuadas e o tempo despendido, obtendo o m\u00e1ximo rendimento do servi\u00e7o de assist\u00eancia.<\/p>\n<p>Da mesma forma, <b>CIJAM SAT<\/b> permite a conetividade atrav\u00e9s de PDA&#8217;S, o que proporciona ao departamento t\u00e9cnico uma liga\u00e7\u00e3o em tempo real com a dire\u00e7\u00e3o e ajuda a planear tarefas e visitas para realizar repara\u00e7\u00f5es, etc.<\/p>\n<p>Entre as suas funcionalidades destacam-se<\/p>\n<ul>\n<li>Envio de or\u00e7amentos<\/li>\n<li>Cria\u00e7\u00e3o e controlo de ordens de repara\u00e7\u00e3o<\/li>\n<li>Entrada de material para repara\u00e7\u00e3o<\/li>\n<li>Afeta\u00e7\u00e3o de m\u00e3o de obra<\/li>\n<li>Afeta\u00e7\u00e3o de recursos<\/li>\n<li>Efeitos autom\u00e1ticos nas exist\u00eancias<\/li>\n<li>Planeamento de tarefas<\/li>\n<li>Gest\u00e3o de garantias<\/li>\n<li>Gest\u00e3o de servi\u00e7os externos<\/li>\n<\/ul>\n<h2><a href=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/sat1.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/sat1.jpg\" width=\"684\" height=\"483\" alt=\"\" class=\"wp-image-4199 alignnone size-full\" srcset=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/sat1.jpg 684w, https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/sat1-480x339.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 684px, 100vw\" \/><\/a><\/h2>\n<h2>Solu\u00e7\u00e3o de mobilidade<\/h2>\n<p>O <\/p>\n<p><strong>CIJAM SAT<\/strong> e <strong>CIJAM Preventivo<\/strong>\u00a0est\u00e3o integrados com a solu\u00e7\u00e3o de mobilidade M\u00f3vilGmao, uma aplica\u00e7\u00e3o concebida para a consulta e captura de dados de campo provenientes dos processos de manuten\u00e7\u00e3o.<\/p>\n<p>Algumas das fun\u00e7\u00f5es que os t\u00e9cnicos podem realizar a partir desta aplica\u00e7\u00e3o m\u00f3vel s\u00e3o:<\/p>\n<ul>\n<li>Receber TOs com informa\u00e7\u00e3o associada ao ativo e ao cliente, recebendo notifica\u00e7\u00f5es mesmo quando a aplica\u00e7\u00e3o est\u00e1 fechada<\/li>\n<li>Atribuir m\u00e3o de obra<\/li>\n<li>Registrar activos<\/li>\n<li>Abrir novas OTs<\/li>\n<li>Associar fotos, v\u00eddeo e \u00e1udio \u00e0s OTs e ao bem<\/li>\n<li>Assinar a partir do pr\u00f3prio dispositivo<\/li>\n<\/ul>\n<h2>Download do datasheet en PDF<\/h2>\n<div class=\"wp-block-file\"><object class=\"wp-block-file__embed\" data=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/07\/CIJAM-SAT-Servico-de-Atencao-Tecnica-v1.pdf\" type=\"application\/pdf\" style=\"width: 100%; height: 600px;\" aria-label=\"FOLLETO_SAT_2016_v2\"><\/object><a id=\"wp-block-file--media-b8b12932-2141-4326-ac22-2d8ebade56ff\" href=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/06\/FOLLETO_SAT_2016_v2.pdf\">FOLLETO_SAT_2016_v2<\/a><a href=\"https:\/\/cijam.com\/wp-content\/uploads\/2023\/07\/CIJAM-SAT-Servico-de-Atencao-Tecnica-v1.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-b8b12932-2141-4326-ac22-2d8ebade56ff\">Descarga<\/a><\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||25px|false|false&#8221; border_width_left=&#8221;4px&#8221; border_color_left=&#8221;#941a18&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;23px&#8221; body_font_size=&#8221;14px&#8221; body_line_height=&#8221;2em&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>CIJAM SAT &#8211; Servi\u00e7o de Assist\u00eancia T\u00e9cnicaO CIJAM SAT &#8211; Servi\u00e7o de Assist\u00eancia T\u00e9cnica permite-lhe gerir eficazmente as notifica\u00e7\u00f5es de assist\u00eancia emitidas pelos clientes: repara\u00e7\u00f5es, avarias, instala\u00e7\u00f5es&#8230; Uma ferramenta que permite controlar a todo o momento as interven\u00e7\u00f5es efectuadas e o tempo despendido, obtendo o m\u00e1ximo rendimento do servi\u00e7o de assist\u00eancia. Da mesma forma, CIJAM [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3913,"parent":4433,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4435","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/4435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=4435"}],"version-history":[{"count":7,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/4435\/revisions"}],"predecessor-version":[{"id":4524,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/4435\/revisions\/4524"}],"up":[{"embeddable":true,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/4433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/media\/3913"}],"wp:attachment":[{"href":"https:\/\/cijam.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=4435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}